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    DIRECT DEPOSIT QUESTIONS

What is Direct Deposit and what are the benefits?

  • USC electronically deposits your pay directly into your account(s) on payday.
  • Direct Deposit is safe, simple, and convenient.
  • No waiting in line at the bank or ATM.
  • No more worries about mail delays, lost checks, or missing a check when you're out of the office on payday.
  • You can elect Direct Deposit to many different accounts and/or banks.
  • Many banks and other financial institutions offer incentives for using Direct Deposit.

When are funds from Direct Deposit available?

Your money is immediately available in your chosen account(s) each pay day in the early morning.

How do I elect Direct Deposit?

There are two ways to elect Direct Deposit (see below for making changes to previously established elections)

  • You can input the information on-line to Workday directly at http://employees.usc.edu (fastest method) or
  • You can complete a paper Direct Deposit Application Form and attach voided check(s) or deposit slip(s) as required. Then, submit the completed form to your Home Department Coordinator or to University Payroll Services. You must fill out the application correctly and accurately; otherwise, it will be returned unprocessed.

What are my Direct Deposit options?

You can send all your net pay to one financial institution or split it by percentage between multiple institutions. You can elect to send a flat dollar amount to one or more financial institutions, and you can elect to have part of it deposited and receive the rest on a paper check.

How do I complete the Workday "Payment Elections" screen on Workday?

  • To send your entire pay to one bank or financial institution only:

    1. Select "Pay"
    2. Under Actions, select "Payment Elections"
    3. Click on Add Elections"
    4. In the "Account Information" Section:
      • Enter an Account Nickname. (This is especially advisable if you will be splitting your check among two or more accounts at any time in the future. This may be any nickname you choose, for example "My checking", "Vacation Savings", "Child's College Fund", etc.) The use of the nickname is voluntary and may be left blank.
      • Select Account Type (Savings or Checking).
      • Routing Transit Number – your checking account check has this 9-digit number to the far left on the bottom of your check. If you don't have personal checks, contact your bank or financial institution for this number. No spaces or dashes.
      • Account Number – Enter your account number.
      • Bank Identification Code: Leave Blank
      • Click "OK"
      • You will now see a new screen showing your input.
      • Click "Done"
      • You will receive an email confirming your transaction. If you do not, your input was not successfully saved.
  • To split your entire pay between by percentage two or more banks or financial institutions only:

    1. Select "Pay"
    2. Under Actions, select "Payment Elections"
    3. Click on "Add Elections"
    4. In the "Account Information Section:"
      • Enter an Account Nickname. (This is especially advisable if you will be splitting your check among two or more accounts at any time in the future. This may be any nickname you choose, for example "My checking", "Vacation Savings", "Child's College Fund", etc.) The use of the nickname is voluntary and may be left blank.
      • Select Account Type (Savings or Checking).
      • Routing Transit Number – your checking account check has this 9-digit number to the far left on the bottom of your check. If you don't have personal checks, contact your bank or financial institution for this number. No spaces or dashes.
      • Account Number – Enter your account number.
      • Bank Identification Code: Leave Blank
      • Click "OK"
    5. You will now see a new screen showing your input
    6. In the middle of the screen, click "Add Account"
    7. Repeat steps 1-4 for all your other banks
    8. Repeat steps 1-4 for all your other accounts
    9. When all accounts have been added, select the "Change election" button on the "Regular Payment Line"
      • At first only one account will display. At the far right, enter percentage for that account. Be sure "payment type" is Direct Deposit
      • Select the "+" symbol (in the clear circle)
      • Using the drop down box, fill in the blanks for the 2nd account
      • Repeat for each account
      • The percentage of all accounts must add up to 100.
    10. Click "Done"
    11. You will receive an email confirming your transaction. If you do not, your input was not successfully saved
  • To send a flat dollar amount to one financial institution, and the balance to another:

    1. Select "Pay"
    2. Under Actions, select "Payment Elections"
    3. Click on "Add Elections"
    4. In the "Account Information Section":
      • Enter an Account Nickname. (This is especially advisable if you will be splitting your check among two or more accounts at any time in the future. This may be any nickname you choose, for example "My checking", "Vacation Savings", "Child's College Fund", etc.) The use of the nickname is voluntary and may be left blank.
      • Select Account Type (Savings or Checking).
      • Routing Transit Number – your checking account check has this 9-digit number to the far left. If you don't have personal checks, contact your bank or financial institution for this number. No spaces or dashes.
      • Account Number – Enter your account number.
      • Bank Identification Code: Leave Blank
      • Click "OK"
    5. You will now see a new screen showing your input
    6. In the middle of the screen, Click "Add Account"
    7. Repeat steps 1-4 for all your other banks
    8. Repeat steps 1-4 for all your other accounts
    9. When all accounts have been added, select the "Change election" button on the 2nd "Regular Payment Line"
      • At first only one account will display. At the far right, enter the dollar amount for that account. Be sure "payment type" is Direct Deposit
      • Select the "+" symbol (in the clear circle)
      • Using the drop down box, fill in the blanks for the 2nd account
      • Select "Balance"
      • The "balance" account must be the last in the sequence.
    10. Click "Done"
    11. You will receive an email confirming your transaction. If you do not, your input was not successfully saved
  • To send a flat dollar amount to one financial institution, and split the balance to two or more:

    1. Follow steps 1-8 above
    2. Set one account for a flat dollar amount. Set the 2nd account at a percentage. Set the 3rd account as "balance".

You can also set a flat dollar amount to a paper check and send the remainder to bank(s); or you can set a flat dollar amount to a bank, and the remainder to a paper check. Please see the instructions above or contact University Payroll Services or Human Resources Service Center for assistance.

How soon after I sign up will my pay be direct deposited?

In order to ensure accuracy, University Payroll Services "pre-notifies" your bank of your intended direct deposit instructions. It will take about 12 business days from the day you update Workday or the date we process a paper application. You will continue to receive paper checks in the interim. If we receive a rejection or notification from the bank of a correction, it may take longer.

How do I see my check information ("Payslip") if I sign up for Direct Deposit?

The day before payday, you will be able to see your gross pay, all taxes and deductions, and your net pay on Workday (http://employees.usc.edu), along with your direct deposit information.

  1. Select Pay
  2. You will see your most recent payslips - just click on the one you wish. For older slips, under View select Payslips

You may print a copy on your local printer, or sign up to receive a paper copy known as an "Advice Slip" (see next item).

How do I elect to receive the paper "Advice" slip? How do I elect to stop receiving the Advice Slip?

Everyone is initially set up to not receive paper copy of payslip on payday. You may opt in or opt out for the advice slip at any time, and you may change your instructions as often as you choose.

  1. Workday (http://employees.usc.edu)
  2. Select "Pay"
  3. Under View, select "Payslips"
  4. Select "Change Payslip Printing Election"
  5. You will see your name, hit OK
  6. Under "new Election", select your preference, and Click on OK

What do I do if I want to change my Direct Deposit instructions?

To change your Direct Deposit instructions, go to Workday (http://employees.usc.edu) and make the update, or submit the paper form.

Any change will also take approximately 12 business days. Your existing instructions will remain in force in the interim.

What do I do if I want to cancel my Direct Deposit?

Go to Workday (http://employees.usc.edu) and make the update there. Do not delay.

Monthly:no later than the 20th of the month
Biweekly:no later than the end of the pay period (University Biweekly and Hospital Biweekly)

What do I do if I have to close an account my deposit is going to?

VERY IMPORTANT: You MUST IMMEDIATELY cancel your entire direct deposit instructions (even if you only closed one account). Go to Workday (http://employees.usc.edu).

Do not delay!

Monthly:no later than the 20th of the month
Biweekly:no later than the end of the pay period (University Biweekly and Hospital Biweekly)

If money is sent to a closed account, Payroll must wait for the funds to be returned before issuing you a replacement check. This can take up to four banking days.

When is Direct Deposit not available?

Direct Deposit is not available in the following situations:

  • On "Hand Drawn Checks" (late pay, terminations)

Can I set up direct deposit for any checks issued to me by Disbursement Control?

Yes, however you must use the paper Direct Deposit Application Form Direct Deposit Application Form and attach voided check(s) as required and submit that to Disbursement Control directly.

 

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