Issue:

If you are using Internet Explorer version 6 or above to view an Excel (XLS) report, you might get these warnings.

To see a larger view of the image, click on the image.

If you are using Internet Explorer version 6 or above to view an Excel (XLS) report, you might get these warnings.

Depending on your browser's settings the Information Bar message window may or may not appear. If it does, click on the [Close] button to close it and look at the actual Information Bar located at the top of the browser content window.

 

The way it's suppose to work is if you right-click on the Information Bar and select the "Download File..." option from the context menu, IE is suppose to download the XLS file.

 

Instead, all you get is a blank screen.

 

 

Solution:

There are several solutions on how to resolve this. This guide demonstrate how to change IE's settings so that the warnings no longer appear. You can click on an image to get a larger view of it.

From the IE menu bar, go to:
Tools > Internet Options.

You can also bring up Internet Options via the Windows Control Panel from the Windows Start button.

 

When the Internet Options panel appears, go to the Security tab.

Where it says to select a zone near the top, select "Internet." Changing the settings for the Internet zone will affect the default security settings for all web sites except for those sites listed under the other zones.

Then click on the [Custom Level] button near the bottom.

 

The Security Settings panel appears.

Scroll down about a third of the way down the Settings list and find under the "Downloads" heading, the setting "Automatic prompting for file downloads".

Select "Enable".

Then click on the [OK] button at the bottom.

 

The Security Settings panel closes and we return to the Internet Options panel.

Click on the [OK] button here.

You can now return to the web to download your Excel report.