Set eTrac PIN Help

STEP 2: VERIFYING YOUR IDENTITY
On the Employee Information Entry Page, enter in all of the following information. You may want to have your paystub or direct deposit advice slip to help you enter your information.

1. Enter your 7-digit Employee ID or your 10-digit USC ID. Your Employee ID is printed on your paystub or advice slip. Your USC ID appears on your USC card.

2. Enter your 9-digit Social Security Number.
   You may enter the number with dashes (i.e., 000-00-0000), or without dashes as a single string of numbers (i.e., 000000000).

3. Enter your Last Name.

4. Enter your First Name. Do not include any middle names or initials.

5. Enter your Date of Birth in the format MM/DD/YYYY.
   You may enter single-digit numbers without the leading zero, but you have to enter the full 4-digit year.
   You may also use dashes instead of forward slashes. (i.e., 12/01/1960 or 12-1-1960)

6. Enter your 10-digit Home Phone Number.
   You may enter the number with parentheses (i.e., (000)000-0000 ), with dashes (i.e., 000-000-0000), or as a single string of numbers   (i.e., 0000000000).

7. Enter your 10-digit Home Department Code. You can find your HD code printed on your pay stub/direct deposit advice slip. If you have not yet received your first pay, ask your Home Department Coordinator for your HD code.

8. After entering all your correct data, click on the "Submit" button to verify your identity.

   If you have correctly entered all your personal information, you will see the PIN Entry Page.

   If the data you entered is incorrect or missing, the system will display an error message and send you an e-mail alerting you of the problem. You will have to restart the PIN Setup from the beginning.

   Note that you have only a limited number of attempts to correctly enter your information. If you are unable to verify your identify after 5 tries, the system will disable your access and you will have to contact your Home Department Coordinator to reset your access.

9. If you choose to exit the PIN setup process, click on the "Cancel" button.

10. All this information is available online by clicking on the "Help" button.